Giftymize allows orders to be cancelled within hours since the order was placed.

If you need to cancel your order, please contact our Customer Service via Please include the order number of the item(s) that you would like to cancel. 


Please notice:

*Please understand that if your order has been processed already, you cannot cancel it. Please contact our Customer Service via email as soon as possible. 

*If you insist to cancel a processing order, you will be charged 45% of the payment to cover product material cost. 

*If your order was shipped out already, nothing can be changed any longer.